Lunches Frequently Asked Questions

How do I get started?
Dishes2U will provide the school a registration letter to send to all of the parents and faculty. Parents will create an account at Once you create the account, you can order lunches.

When can orders be placed?
As soon as the menu is released, you can order lunches for the entire cycle. However, an advance purchase is required. All orders must be placed by 7am (PT) the day prior to delivery of the meal. So for a Friday meal delivery, all orders must be in no later than 7am (PT) on Thursday.

Is there a charge for registration?
Yes, there is an annual charge per family to register. The registration fee is $20. Registration fees are waived for all faculty and school administration.

How often are the menu’s cycles posted?
Dishes2U uploads new menu cycles and calendars four times a year.

Buy a teacher a lunch?
Parents will be able to show their appreciation to a teacher or staff member by purchasing a lunch for them.

How to Pay and is Amex now accepted?
American Express is now accepted, along with Visa, MasterCard, Discover & Debit cards.

Loyalty Program?
The more times you order you will qualify for special savings and deals.

Special Combo Meals Per Day?
A special reduced-priced meal combo will be offered daily.

Is there a Minimum Order Fee?
A check out with a minimum of $10.00 in your shopping cart is required for all new or changed orders – all orders not meeting the minimum will be charged a $1.00 handling fee. Please note, this is NOT $10 per lunch or even $10 per day, just $10 in your shopping cart when checking out, for a total of all of your children.

What if I need to change, cancel, or I forgot to order?
Changes can be made up to the ordering deadline, 7am (PT) on the day prior to the meal delivery. Once the ordering period has closed, late orders are not accepted and no changes are allowed.

Do you offer credit for missed lunches?
Credits are not applied due to illness or unexpected absence from the school (example: field trips or driving off campus), as we have already purchased the meal for you. Credits are not applied if your student does not like the lunch ordered for them.

Can you assist with special orders?
Unfortunately these cannot be accommodated due to the volume of orders being placed.

What if I made a mistake or need to contact you?
If you believe there was a mistake of any kind with your order, please email our Lunchroom Coordinators. We want to make it right!

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Have kids at other schools?
Refer Dishes2U to any other school and they sign with us, based upon your referral, we will put a $100 credit in your account.

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Other questions?

If you have general questions about the lunch program, want to volunteer in the lunchroom, or want to notify the Lunch Team about an allergy, please email our Lunchroom Coordinators.